TABLE OF CONTENTS

1. Channel Preparation

Please confirm whether your hotel has a business agreement with the channel, completed the formality and hotel static information set up on the channel side. 


In addition, you need to confirm with the Channel’s Market Manager as follows: 


  • Question 1: Price type that DerbySoft to push to the channel - Net/Sell, ABT/AAT (amount before tax / amount after tax).
  • Question 2: Price type of the reservations - Net/Sell, ABT/AAT (amount before tax / amount after tax).
  • Question 3: Whether the channel supports Occupancy Based Pricing (OBP) or Room Based Pricing (RBP). 
  • Question 4: Expected channel connection date and time to start.



2. Property Connector Channel Set up

2.1  Channel Activation

a) Locate the channel under Channel Management > Available Channel 


b) Click Connect


c) Please select the hotel type - Independent or Group


  • Independent - After your selection, click Activate for DerbySoft’s approval
  • Group - After your selection with your Group name, click Activate for DerbySoft’s approval



2.2  Channel Setting

a) After approval you will expect the email notification (see sample email)


b) Click Open Property Connector to take you to the Channel Setting page, please complete the following items: 

  • Currency: Currency to use in the channel

  • Pricing Model: Room rate based on occupancy or flat regardless of the occupants 

    • OBP - Occupancy Based Pricing, rate amount varies according to your occupants. For example, single occupancy is USD100 and double occupancy is USD120. 

    • RBP - Room Based Pricing, flat rate regardless of the occupants

  • Rate Rules

    • Rate type push to channel (please confirm with your channel)

    • Rate type from reservation

    • Commission: Please refer to your channel business agreement. This setting does not affect the price push to the channel

    • Learn More about Offset Rules

  • Currency Code Conversion: Enable the hotel currency code conversion feature which allow you to configure channel currency code. Please note that we only convert currency code and we do not convert exchange rates.


c) Click Go Live when you have completed


d) You can locate your channel under Channel > Connected channel after a successful onboarding.



3. Property Connector Channel Room Rates


3.1  Channel Room Rates Assignment

a) Locate your channel under Channel > Connected Channel.
As you have not assigned any room rates and room types, you will see a reminder message “Kindly remember to complete the Channel Room Rates. Once Channel Room Rates is done, your data will be pushed to The Channel.“ 


We will push the availability, rates, and inventory (ARI) data to the channel as soon as this is completed. 


b) Click on the Channel Room Rates, select the eligible room rate and room type products you want to launch, select Live, and click Save. In the future, we will synchronize the ARI of the product you selected to the channel.


Congratulations on the successful completion of the direct connection between the hotel and the channel! Please notify your Channel Market Manager for the next action.


If you have any questions, please contact pc.help@derbysoft.net