Property Connector Knowledge Base

Property Connector

Users can now sort rate plans with drag-and-drop, search room types, and move multiple selected items together while preserving their relative order. We also refined batch action placement, Calendar Legend restriction descriptions, table status tags, and Actions column styling to make configuration pages clearer and easier to use.

Multiproperty Portal now includes a Reservation module, allowing group users to view reservations across accessible properties without switching to a single-property view. Users can search and filter by reservation number, property, status, channel, booking time, check-in date, and check-out date, then open reservation details and timeline history from the list.

Group users can now bulk activate Agoda properties by selecting unconnected properties, downloading a prefilled property details template, completing the Agoda Hotel ID, and importing the file for activation approval. After properties are connected, users can export room rate mapping templates asynchronously, receive the download link by email, import completed mapping files, and update valid Agoda product mappings while failed rows show the reason for failure.
Single-property Agoda onboarding now supports importing Agoda product mappings through an .xlsx template from Channel Mapping > More > Import. Users can choose whether to validate the imported Agoda products against Agoda before upload; validated mappings can be updated and live, while failed mappings are not updated and return failure details.

Opera Cloud Distribution and Opera Cloud Distribution White Label reservation requests now include x-hdp-tracing-key and x-request-id in the headers for new, modify, and cancel reservation interfaces, improving request tracing and issue investigation across connected properties.
Multi-leg reservation handling has been enhanced to pass the correct reservation ID and idExtension based on whether “Pass Original Channel Reservation Number to PMS” is enabled. This helps prevent duplicated PMS confirmation numbers returned from Opera Cloud when multi-room channel reservations are split into separate reservation requests.

Minor OWS connection endpoints have been updated for the ORS-to-OCC migration, and Live Check, CreateBooking, and CancelBooking requests now include hotelCode in the SOAP header origin node.
For the 10 affected Minor properties, PC updates the PMS Hotel Code while keeping the external PC Hotel Code unchanged, following Minor’s selected upgrade approach.