Dear valued customers,


We are excited to announce that we will be releasing some new features/enhancements to our product, on June 12. These updates have been designed to enhance your experience with our platform and make it even more powerful.



Meanwhile, DerbySoft will be conducting an upgrade on: 


  • Date: June 12
  • Time Zone: UTC 
  • Start Time: [8:00 PM] 
  • End Time: [4:00 AM] 



Impact of this Upgrade


  1. Would there be a reservation downtime? ( Reservation won't be processed by Derbysoft)
    [NO]

  2. Would there be ARI downtime?  (Derbysoft cannot sync ARI between hotels and channels)
    [NO]

  3. Other suggestions for actions for Partners
    [Internal function optimization. Impact: not affect ARI, Reservation]

  4. Upgrade Section

    [Analytics & Reports, Channel, Reservation]



We believe these enhancements will provide significant value to our users, and we're thrilled to be able to offer them. 



If you have any questions or feedback, please don't hesitate to contact our support team. 

  • Emergency Contact
    DerbySoft recognizes the significant impact of this work and apologizes for the inconvenience this might cause you. Notifications will be sent once the maintenance is completed and the DerbySoft engineers will continue to monitor all systems. Should you experience any unexpected issues after the maintenance is completed, please contact the DerbySoft 24/7 emergency team as listed below:
    Global: +1 (214) 785 2900 EXT 3-1
    resv@derbysoft.net



Thank you for choosing Property Connector as your preferred solution. We look forward to continuing to provide you with an outstanding experience.



Best regards,

Property Connector Product Team