Analytics & Reports

New Features:

[Report]:

• We have now included Channel Mix and Source Dashboards in our Analytics & Reports section for improved performance analysis.
  • Channel Mix: Track performance across channels, enabling strategic adjustments to marketing and sales efforts
  • Source: Evaluate the origin of bookings, facilitating strategic partnerships and marketing initiatives

Reservation

Enhancement:

• We have added a new reservation status in the [Reservation] > Status filter. This status is assigned to abnormal reservations that encountered connection errors and may not synchronize the reservation confirmation request with the channel. Hotels are required to verify the reservation status in both the PMS and the channel. Hotels are required to verify the reservation status in both the PMS and the channel in this scenario.

• The UI enhancement on the [Reservation] > [Reservation Detail] is as follows.

PMS Connection

Enhancement:

[Opera OXI]:

• Optimize the logic of reservation status update and stay record.

New Features:

[Opera Cloud]:

• A new feature to support property use Streaming API to update inventory and reservation status.

[Connectivity Portal]:

• A new feature to add “Trigger to Distributor” switch to support trigger ARI from supplier and send to distributor in a short time.