We’re glad to remind you that you can offer multiple rate plans on Booking.com makes them more likely to book. Providing non-refundable and fully flexible rates offers potential guests the most clarity and flexibility.

● Flexible Rate or Free Cancellation – The most popular rate types among our guests. This rate plan offers guests the option to cancel their booking for free up to five days before their check-in date, making it an attractive choice for those seeking flexibility.

● Non-refundable Rate – Designed to secure more bookings and guarantee revenue. Guests who choose this rate plan aren't entitled to free cancellations, encouraging commitment to their bookings. This rate plan is often preferred by price-sensitive travelers.

Getting Started with Setting Up Your Rate Plans

On the Booking.com Extranet:

Configure Free Cancellation or Non-refundable Rate Plan(s).

Learn more here: https://partner.booking.com/en-gb/help/policies-payments/policies/setting-cancellation-policies

On Your Property Connector:

Step 1: Add rate plan or edit an existing rate plan.

Navigate to the Rates section, Select Rate Plan, and then you can choose to add a new rate plan or edit an existing rate plan.

Step 2: Choose the appropriate cancellation and no-show policy rule(s).

Navigate to the Cancellation and No-show policy section and select the rule(s) from the three options below:

    ● Non Refundable: No cancellations or refunds are allowed. 

    ● Free Cancel: Guests can cancel without incurring a penalty. 

    ● Customize: Create tailored cancellation policies with flexible terms.

Step 3: Assign your rate plan(s) to Booking.com.

Navigate to Channel Menu, Select Connected Channel, and then click Booking.

Use Channel Mapping to designate which room rates you want to make available on Booking.com.

By diversifying your rate plans, you can increase your property's appeal and potentially boost your bookings. 

If you have any questions, please contact us at pc.service@derbysoft.net.