As part of our design update, the screenshots are currently being revised.

Dear valued customers,

We are excited to announce that we will be releasing some new features/enhancements to our product, on October 17th. These updates have been designed to enhance your experience with our platform and make it even more powerful.

Here are some of the key features we've added:

• A new feature to support reservation modification directly sending to PMS.
• Optimize remarks sent in the reservation.

Meanwhile, DerbySoft will be conducting an upgrade on: 

• Date: October 17th
• Time Zone: UTC 
• Start Time: 8:00 PM
• End Time: 4:00 AM

Impact of this Upgrade

1. Would there be a reservation downtime? ( Reservation won't be processed by Derbysoft)
   [NO]
   
   
2. Would there be ARI downtime?  (Derbysoft cannot sync ARI between hotels and channels)
   [NO]
   
   
3. Other suggestions for actions for Partners
   [Internal function optimization. Impact: not affect ARI, Reservation]

We believe these enhancements will provide significant value to our users, and we're thrilled to be able to offer them. 

If you have any questions or feedback, please don't hesitate to contact our support team at [insert contact details]. 

• Emergency Contact
  DerbySoft recognizes the significant impact of this work and apologizes for the inconvenience this might cause you. Notifications will be sent once the maintenance is completed and the DerbySoft engineers will continue to monitor all systems. Should you experience any unexpected issues after the maintenance is completed, please contact the DerbySoft 24/7 emergency team as listed below:
  Global: +1 (214) 785 2900 EXT 3-1
  resv@derbysoft.net

Thank you for choosing Property Connector as your preferred solution. We look forward to continuing to provide you with an outstanding experience.

Best regards,

Property Connector Product Team