As part of our design update, the screenshots are currently being revised.

Dear valued customers,


We are excited to announce that we will be releasing some new enhancements to our product, on September 13. These updates have been designed to enhance your experience with our platform and make it even more powerful.


Here are some of the key enhancements we've added:

  • Enhance three new modules for multi-property users to find the Top Ranking, Average Lead Time & LOS, and ADR & revenue.
  • Enhance the logic of attaching company profiles or travel agent profiles in the reservation.
  • Support non-PC users apply for and access Marketplace.


Meanwhile, DerbySoft will be conducting an upgrade on: 


  • Date: September 13
  • Time Zone: UTC 
  • Start Time: 8:00 PM
  • End Time: 4:00 AM



Impact of this Upgrade


  1. Would there be a reservation downtime? ( Reservation won't be processed by Derbysoft)
    [NO]

  2. Would there be ARI downtime?  (Derbysoft cannot sync ARI between hotels and channels)
    [NO]

  3. Other suggestions for actions for Partners
    [Internal function optimization. Impact: not affect ARI, Reservation]



These enhancements will provide significant value to our users, and we're thrilled to be able to offer them. 



If you have any questions or feedback, please don't hesitate to contact our support team.

  • Emergency Contact
    DerbySoft recognizes the significant impact of this work and apologizes for the inconvenience this might cause you. Notifications will be sent once the maintenance is completed and the DerbySoft engineers will continue to monitor all systems. Should you experience any unexpected issues after the maintenance is completed, please contact the DerbySoft 24/7 emergency team as listed below:
    Global: +1 (214) 785 2900 EXT 3-1
    resv@derbysoft.net



Thank you for choosing Property Connector as your preferred solution. We look forward to continuing to provide you with an outstanding experience.



Best regards,

Property Connector Product Team