As part of our design update, the screenshots are currently being revised.

Upgrade Schedule


DerbySoft will conduct the upgrade on: 


Date: Aug,15, 2023 

Time Zone: UTC 

Start Time: 02:00AM 

End Time: 10:00AM


Impact of this maintenance


1) Would there be a reservation down-time? ( Reservation won't be processed by Derbysoft)

No


2) Would there be ARI down-time?  (Derbysoft cannot sync ARI between hotels and channel)

No


3) Other suggestions actions for partners

Internal function optimization. Impact: not affect ARI, Reservation


4) Upgrade Scope

Agoda channel related


Emergency Contact

DerbySoft recognizes the significant impact of this work and apologizes for the inconvenience this might cause you. Notifications will be sent once the maintenance is completed and the DerbySoft engineers will continue to monitor all systems. Should you experience any unexpected issues after the maintenance is completed, please contact the DerbySoft 24/7 emergency team as listed below: 

Global: +1 (214) 785 2900 EXT 3-1

resv@derbysoft.net