As part of our design update, the screenshots are currently being revised.

Dear valued customers,



We are excited to announce that we will be releasing some new features/enhancements to our product, on July 05, 2023. These updates have been designed to enhance your experience with our platform and make it even more powerful.



Here are some key new features we will add,  we will provide a detailed release note on the day of release:

  • A new feature to support currency code conversion on channel setting.
  • A new feature to support Ctrip’s “Zhitongche” promotion.
  • A new feature for Agoda channel setting to support group admin updating Agoda API Key on the Multi-Property Module.
  • Add Chain Code to support analyzing and processing the hotel ARI messages from Opera Cloud distribution API.
  • Support setting POA Profile and Pre-pay Profile separately and attach them in the bookings for infor PMS.


Meanwhile, DerbySoft will be conducting an upgrade on: 


  • Date: July 5, 2023
  • Time Zone: UTC 
  • Start Time: 8:00 PM
  • End Time: 4:00 AM



Impact of this Upgrade


  1. Would there be a reservation downtime? ( Reservation won't be processed by Derbysoft)
    [NO]

  2. Would there be ARI downtime?  (Derbysoft cannot sync ARI between hotels and channels)
    [NO]

  3. Other suggestions for actions for Partners
    [Internal function optimization. Impact: not affect ARI, Reservation]



We believe these enhancements will provide significant value to our users, and we're thrilled to be able to offer them. 



If you have any questions or feedback, please don't hesitate to contact our support team. 

  • Emergency Contact
    DerbySoft recognizes the significant impact of this work and apologizes for the inconvenience this might cause you. Notifications will be sent once the maintenance is completed and the DerbySoft engineers will continue to monitor all systems. Should you experience any unexpected issues after the maintenance is completed, please contact the DerbySoft 24/7 emergency team as listed below:
    Global: +1 (214) 785 2900 EXT 3-1
    resv@derbysoft.net



Thank you for choosing Property Connector as your preferred solution. We look forward to continuing to provide you with an outstanding experience.



Best regards,

Property Connector Product Team