TABLE OF CONTENTS



1. Preparation

There are 3 types of Fliggy Travel Model: Tao Hotel, Flagship Store or Funmaster, according to your Fliggy Contract.  Please get prepared as the setup is model specific. 

If your travel model is Funmaster or Tao Hotel, please click HERE  


If your travel model is Flagship Store, please do the following items:

  1. Please make sure you have signed the contract with Fliggy
  2. Please make sure your signed business model with Fliggy is Flagship Store
  3. Please make sure you have already connected and built your property on the Fliggy extranet
  4. Please obtain the APPKEY, APPSecret, and Session Key from your vendor/Fliggy Platform
  5. Please have all your room products CLOSED on the extranet

 


Channel Connected

Not Connected: Please work with your Fliggy Marketing Manager on your intention to connect with Flagship Store model, have your contract signed, and built your store on the Extranet
Connected: Please work with your Fliggy Marketing Manager on your intention to switch over to DerbySoft 
You are required to have a new registered APPKEY if your existing one was from your previous vendor


Room CLOSED

You can stop sell your Fliggy rate products via your PMS, or close them in the Property Connector


Note: Once your Preparation work is done you can complete the following Property Connector Channel Set up to push the ARI to channel


2 Property Connector Channel Set up

2.1 Channel Activation

a) Go to Channel > Available Channel > Click on Fliggy then Connect

b) Complete all the mandatory fields (Some fields are being populated from your Property General Information) then click Activate

Important Note: Please make sure you have already signed the contract with Fliggy before activation


2.2 Channel Setting 

a) After DerbySoft approves your channel you can continue your setup by going to Channel > Available Channel > Fliggy > Continue Setup

b) Complete the information of Fliggy Hotel Model, Currency and Rate Rules based on your Fliggy business model 

Flagship Store: You should have received these information from Fliggy or your corporate office: Appkey, Appsecret, Sessionkey, for Vendor, please fill in 'taobao'

Note: Sessionkey is time sensitive. Please update the latest Sessionkey in the Property Connector once you received from Fliggy. An expired Sessionkey will cause ARI push failure


2.3 Rate Types and Tax/Fee

Fliggy requests DerbySoft to send AAT (Amount After Tax). If your Property Connector setup is ABT (Amount Before Tax) or Net rate, please click HERE


2.4 Other Setting

Please complete the remaining Channel Setting based on your PMS

OPERA-OXI Advanced Setting



3 Channel Mapping

3.1 Select the Rate product

Property Connector displays all available rate plans with selected room types

Checked room types - Sellable room products on Fliggy channel

Unchecked room types - Room products will be unavailable on Fliggy channel

Note: If you are unable to find the matching room rates / room types, please revisit Rate Plan section and update accordingly


3.2 Room Rate Setting 

Please double confirm the Payment Method, Meal Plan, Cancelation Policy and Bed Type, click Go Live when ready


If you are selling Credit pay rate plans, please select Prepay under Payment Method. Please also contact Fliggy/Vendor to tag your room types


Please wait for a few minutes for the system to create the channel room rates

Note: Fliggy to create a new direct connect HID to hotel, the previous HID is no longer valid after the switch over


Note: Please note that the above set up apply to newly created room types / rate plans. If you need to update product info (e.g. room type name, rate plan name, cancelation policy, ect) you also need to contact Fliggy to update on their platform



3.3 Go Live

Congratulations! Now you are able to locate Fliggy channel via Channel > Connected Channel > Fliggy



4. Connect Fliggy / 3rd Party Vendor 

Once you have completed the Property Connector setup, ARI should have pushed to Fliggy successfully. However, you need to contact Fliggy / 3rd Party Vendor to complete the following setup:

4.1 Please contact Fliggy / 3rd Party Vendor to complete the mapping

Note: Fliggy is going to provide you a new HID

4.2 With a newly created HID, your 3rd Party Vendor will provide you with a new username and password on the Extranet. With this, you are able to validate the accuracy of newly built room types/rate plans. You may require to provide product images on the Extranet.

4.3 You will work with your 3rd Party Vendor to validate the ARI accuracy before they change to Live status. Only room types/rate plans with Live status are available for sale on Fliggy.com 

4.4 Please contact your 3rd Party Vendor for setting up Promotions

Note: Property Connector displays multiple occupancies by stays on Fliggy Platform


5. Q & A

Q:    How can I sign up Fliggy Promotion or Flagship?

A:    If you need to create Credit Pay rate plans， please select Prepay under Payment Method, and contact Fliggy / 3rd Party Vendor to tag your rate plans.


Q:    Currently I have room/rate products selling on Fliggy website, what happen to them after I connect Fliggy via DerbySoft?

A:    A newly created property, with all new room types/rate plans is built after DerbySoft successfully connects to Fliggy. Your existing product available in Fliggy is not affected. However, you may plan to stop sell those based on your business strategy


Q:    Currently I have room/rate products selling on Fliggy website, will DerbySoft receive modification or cancelation of the existing bookings and send to our PMS? 

A:    DerbySoft will not receive modification/cancelation of your existing bookings made via other channel managers and send to your PMS. We do recommend you to log in to the Extranet and locate the reservation, and activate booking notification. You can then update your PMS manually once you receive modification/cancelation notification