TABLE OF CONTENTS

1 Channel Preparation

1.1 The hotel group needs to confirm with Ctrip that the hotel group has signed the group business contract and the accompanying docking contract (Overseas Group Docking Model)

1.2 The hotel group needs to confirm with Ctrip that the group direct connection account of Ctrip and the corresponding Group ID have been created and the direct connection configuration has been completed. 


2 Property Connector Channel Setting

2.1 Basic

Go to Channel and click on Connected Channel, search for Ctrip and click "Continue setup"

a) Currency: Please select the currency in which you are selling in Ctrip.

b) Ctrip EBK Hotel Type: Please select the EBK Hotel Type (Only Pre Pay, Only POA or Both Pre Pay & POA) you are selling in Ctrip. 

c) Pricing Model: Please select Occupancy Based Pricing (OBP) or Room Based Pricing (RBP)

2.2 Rate Rules

Set up the channel request Rate Type to Ctrip based on your agreement. 


3 Channel Mapping

3.1 Select room rates to sell

Property Connector will show all the room rates that have been generated with room type in the rate plan management.

  • Checked: The room rate will be passed to the channel via the interface, the channel can associate it with the room rate specified on the channel when receiving the room rates information.
  • Unchecked: The interface will not pass the room rate, the channel will not receive the room rate information.


3.2 Reconfirm the selection

After completing the Channel Mapping, confirm the price type and payment method of each product twice, and click "Go Live" to complete all the configuration work.


3.3 Waiting for DerbySoft approval  

All the tasks in DerbySoft Portal have been completed. DerbySoft Operation team will double check if the information provided is correct. After the approval, we will start to push data to Ctrip, and inform the Ctrip team of the data pushing.


3.4 Prechecking before the activation  

Once we start to push data to Ctrip, you can check from DerbySoft Property Connector Calendar if all the rates are correct.



4 Ctrip team to align the date for the actual activation

The Ctrip team will align with the hotel group for the date of the activation. Once it is confirmed, they will let you know when your property will start selling your room night on the Ctrip website. 


Please contact the hotel group for the activation date or any questions about the connection.


5 FAQ

Q1: What will happen to the room rates that are managed in the Ctrip EBK?

A: Ctrip connectivity team will create a new hotel ID for DerbySoft connection. All new room types and rate plans will be created in the new hotel DI. 

The EBK room types and rate plans will not be impacted by the new hotel ID. Usually, only when the new room rates are verified to be working by the property, it will be the property to stop sell the room rates in the EBK manually.


Q2: What price type should I choose? Net or Sell?

A: The price type indicates the rates of the rate plan that DerbySoft will push to Ctrip are with commission or without commission.

In most case, except that the hotel group has the alignment with Ctrip to push the Net rate (non-commissionable), please choose 'Sell' for your retail rate plans. Please choose 'Net' only for Ctrip packages with air ticket.